Benefits of a Contact Us Page
It's very important for every site owner to have a way for readers to contact them. If there are visitors who have to spend more than a few seconds looking for a way to get a hold of someone from your site, then you could possibly miss out on a sale, a profitable business relationship, a question worth answering via a post, and I think you get my point. The question really should be why wouldn't you want your readers to contact you. Let's look at some of the benefits of a contact us page in order to further motivate you to get your up and running.
Private Communication
Sure, having comments on your blog generates a sense of community, and we've even spent time trying to teach you how to get more comments on your blog because we think they are so valuable, but not everyone is going to want to ask their question publicly. If you give your readers a way to contact someone via email then they will feel they can talk in private.
Accessibility
If your visitors have a way to get in touch with you then they will feel like they can pitch you their ideas or just let you know that they appreciate what you are doing for them. It also shows that you are willing to take responsibility for the content of your site and welcome criticism. If there is a problem with your site or blog, then your visitors can let you know about it. No site owner has time to monitor their site 24/7 and the thousands of pages they may have.
Opportunities
Like I said in the introduction, visitors could be contacting you in order to ask a couple of questions before purchasing something from your site, or maybe they want to partner up with you on a business venture. The questions that they ask could work great for future articles or posts.
I know that some site owners worry about privacy issues or that if their email is posted they will get spammed to death. Take it from me, someone who manages rather large sites that get tons of traffic, I have never had a problem letting my readers know who I am and what my email address is. As for spam, that's why I go with GMail!
Have you gotten anything else out of having a contact us page? Let me hear your story in the comments!
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